1. Overview

At iptvfrancehub.com, we strive to ensure that our customers are satisfied with the services we provide. If, for any reason, you are not completely satisfied with your purchase, we offer a 3-day refund policy from the date of purchase. Please read the following terms carefully to understand the conditions under which refunds may be issued.

2. Refund Eligibility

Timeframe: To be eligible for a refund, you must request it within 3 days of the original purchase date.
Conditions: Refunds will only be issued under the following conditions:
- The service provided was not as described or did not meet your expectations.
- You experienced technical issues that could not be resolved by our support team.
- You have not excessively used or consumed the service (e.g., usage beyond initial testing or significant streaming time).

3. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

Contact Us: Send an email to support@iptvfrancehub.com or reach out via WhatsApp at (+44) 7 53 28 25 202 within 3 days of your purchase. Please include your order details, reason for the refund request, and any relevant screenshots or documentation.
Processing Time: Our team will review your request and respond within 24-48 hours. If your refund is approved, we will process it within 5-7 business days.

4. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

Outside the Refund Window: Requests made after the 3-day refund period will not be eligible for a refund.
Service Misuse: Refunds will not be provided if there is evidence that the service was used in a manner that violates our Terms & Conditions.
Change of Mind: Refunds will not be issued simply due to a change of mind after extensive use of the service.
Partial Services: If you have purchased a service package and used a significant portion of it, only partial refunds may be considered, based on the usage and remaining service.

5. Refund Method

Refunds will be issued to the original payment method used during the purchase. If the original payment method is no longer available, we will work with you to find an alternative solution.

6. Disputes and Chargebacks

We encourage you to contact us directly to resolve any issues before initiating a dispute or chargeback with your payment provider. Chargebacks without prior contact may delay the resolution process.

7. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

8. Contact Us

For any questions or further assistance with our Refund Policy, please contact us at:

Email: support@iptvfrancehub.com
WhatsApp: (+44) 7 53 28 25 202